1. Damaged Product
We understand that accidents can happen during shipping. If you receive a damaged product,
please provide clear photographs of the damaged product, including its packaging, to our email
arsriaa@gmail.com within 3 days of delivery.

2. Refund Process
Upon verification of the damage, we will initiate a full refund for the damaged product. Please
note that the refund amount will be credited to your original payment method.

3. Partial Order Cancellation
If you decide to cancel only a part of your order, the shipping amount will not be deducted from
the refunded amount.

4. Payment Service Provider
We use a payment service provider for processing payments. The duration of the refund
process may vary, and it is subject to the policies of the payment service provider. Typically, it
may take 7-12 days (working days) for the refund to reflect in your account.

*Note:*
– We reserve the right to refuse returns and refunds if the product damage is not reported
within 3 days of delivery or if the product has been tampered with or used.
– Returns and refunds are only applicable to damaged products as per the terms mentioned
above.
If you have any questions or concerns regarding our Returns and Refund Policy, please feel free
to contact us at arsriaa@gmail.com. Your satisfaction is important to us, and we will do our
best to assist you.